1.1 General

Doropu will deliver your product to you FREE of charge. We strive to ship out your products as fast as possible. We have established strategic partnership with reputable courier company such as Poslaju and NinjaVan to deliver your products.

Once your order have been verified, you are expected to receive the order within the following time frame:

 

 

For Courier Service

• • 1 – 3 working days in Metro areas (except weekend and public holidays)
  • 3 – 5 working days in Non-Metro areas (except weekend and public holidays)
  • Within 10 working days in Sabah and Sarawak

For Registered Mail

• 3 – 5 working days in Metro areas (except weekend and public holidays)
• 5 – 7 working days in Non-Metro areas (except weekend and public holidays)
• Within 10 working days in Sabah and Sarawak

1.2 Tracking of your order

To track your order, just key in the tracking number provided to you in the despatch confirmation email.

1.3 Other information

For purchases before 2pm during working day, we will process your item to be collected by the courier services from our warehouse before 9pm.

For purchases after 2pm, we will process your item to be collected by the courier services from our warehouse before 12pm the next working day.